Shipping & Returns
We offer national and international shipping Worldwide. All our shipping is tracked through our courier's: FEDEX, DHL, USPS, etc. Our goods are shipped within 2 business days and aim to deliver between 3-12 working days. Generally shorter days for Europe and USA.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Fashamo is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 -12 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We do not ship to P.O. Boxes locations.
- We process orders within 2-3 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock.
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Returns except for wholesale purchases. Simply login to your account to print your return label or contact us. All other orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. However you must notify us within 48 hrs if you intend to return your goods. Failure to do so may result in your refunds being rejected. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product.
If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, because of Covid -19, temporarily we are not accept returns for clothing (til further notice), cosmetics and skincare items due to health reasons, please make your selections carefully.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
Returns Should be sent to :
Fashamo Inc- Returns Dept
Order # (Include your order number)
5A The Brook, Windmill Hill
Enniskillen,Co. Fermanagh, BT747EU, United Kingdom
Shipping charges will depend upon the quantity, weight and dimensions of each item in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.
*Please note, Customs policies vary from country to country. Most small orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.